Need help? Call our New Zealand-based team on 0800 367 468

Baggage allowances.


Please note the baggage rules of the operating ailrine apply and can vary depending on the travelled route. For example if you have an Air New Zealand ticket but your flight from Auckland to Singapore is a Singapore Airlines aircraft, the Singapore Airlines baggage rules will apply for this flight.

Baggage allowances below are per adult or child and based on standard baggage allowance per airline. If you belong to a points or rewards programme that allows additional baggage please refer to the rules of your programme for details.

PC on your ticket or rules refers to a Bag or piece of baggage, for example if your itineray or ticket shows 1 pc this means 1 bag at the permitted weight allowance below.

If the carry on allowance includes a personal item, this can be one of the following: A wallet, brief case, laptop, tablet, coat, camera, books or magazines.

Dimensions below are the size of bags and relate to height, width and length including any handles or wheels. These are the maximum permitted for each airline. Where just a total is stated this is made up of the height + width + length.

Baggage charges: If your tickets shows 0 Kgs or 0 PC your ticket has not check in baggage allowance. In most cases you may be able to purchase baggage through the airline website at the check in process or at the airport. Please check with the airline you are travelling with or the Mix & Match team on 0800 367 468.

Air Calin
Air Canada
Air Chathams
Air China
Air France
Air India
Air New Zealand
Air Tahiti Nui
American Airlines
Austrian Airlines
British Airways
Cathay Pacific
China Airlines
China Eastern Airlines
China Southern Airlines
Delta Airlines
Emirates
Etihad
Fiji Airways
Hawaiian Airlines
Hong Kong Airlines
Japan Airlines
Jetstar
KLM Royal Dutch Airlines
Korean Airlines
LATAM
Lufthansa
Malaysia Airlines
Philippine Airlines
Qantas
Qatar Airways
Samoa Airways
Singapore Airlines
South African Airways
Swiss Airlines
Thai Airways
Turkish Airlines
United Airlines
Vietnam Airlines
Virgin Atlantic
Virgin Australia

Don't forget to Login/Register to enter competitions