Terms and Conditions: Prices shown are based on one way fares for a single adult. A per person booking fee will apply.
*Due to rapidly changing flight availability, prices and date selections, fares displayed on these calendars may no longer be available.
Can I book travel originating outside New Zealand?
Yes, you can now book flights originating from popular destinations across the globe.
Can I make a booking for a group travelling together?
Yes. You can search and book for a group of up to seven individuals (including children and infants). If you wish to travel with a larger group please contact us on 0800 367 468 or email help@mixandmatch.co.nz
Can I make a booking for another person?
Yes, you can make a booking for another person even if you are not travelling with them. In the Traveller Details section on the Review page when making a booking, update that area with the name of the person that will be travelling.
Can I get Frequent Flyer points?
If permitted by your airline's regulations, we can credit points to your account. Enter these when you are making your booking along with your traveller details.
What payment options are there for booking flights?
You can choose between a number of different payment options for booking flights online with Mix & Match. Note, these are not available for car hire or hotel bookings.
How can I book a scheduled flight more than 11 months in advance?
Airlines generally only publish their schedules 11 months in advance, as we access the airlines reservation systems and websites we cannot make bookings more than 11 months in advance.
How do I search for the best possible deal?
We will display the best three return trips (and all one-way flights) that match your search criteria in best price order. We will display the actual tickets available at those prices, so sometimes, due to demand, the lowest fare may not be available on a given flight. We will show you the best deals and we will show all of the flight options so you can pick and mix the flight times, fares and airlines that you prefer. Sometimes a particular fare is only available when matched with a return fare from the same airline (and this will mean you only select certain pairings of flights on a return trip), but in many cases the best deal may be using two different airlines. This is the great advantage of mixandmatch.co.nz, we bring all those airlines and fares to you so you can truly get the best deal.
Where can I find the GST portion on my booking?
You can find the GST information along with a breakdown of the total fare, on the itinerary that is emailed to you.
Do customers get a receipt when they book online?
Your e-itinerary is also a GST receipt.
Why has the fare increased for the same flight since I last searched?
Because we are using a real-time reservation database, availability can change between the time a search is performed and a ticket is reserved or purchased. Tickets are constantly being sold around the world, so a flight may become fully sold out only seconds after your search.
Why is a booking I made a few moments ago now not available after I've entered my payment details?
Because we are presenting the best deals to many customers as they search online, your booking is always reconfirmed with the airline reservation system right before we take any payment from you. This is why, once you have found the best deal, we encourage you to have your credit card and personal details for the traveller close by. If we cannot confirm your original booking request we always will offer you the next best deal based on your original selection. Unless you receive the Confirmation screen message and booking reference we have not taken any money from you.
