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Virgin Australia Travel Bank

As you may be aware, in 2020 Virgin Australia went into voluntary administration and were purchased by a new owner, Bain Capital, who agreed to protect customer credits for cancelled flights as Future Flight Credits. Virgin Australia explains this on their website:


“Because Virgin Australia has been in voluntary administration, we are unable to provide a refund or standard credit for cancelled flights or other services where the booking was made on or before 20 April 2020. However, we’re pleased to provide our guests with a Future Flight credit for these impacted services. “ Virgin Australia website.


The full terms and conditions regarding your Future Flight Credit with Virgin Australia can be found here

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